Privacy Policy
Effective Date: 2025/03/07
1. Introduction
Welcome to Mansara! We are committed to protecting the privacy of our young users (students in Grade 1 - Grade 5) and their families. This Privacy Policy explains how we collect, use, and protect personal information provided by students and their parents or guardians.
2. Information We Collect
We collect the following personal information:
For Students:
- Name
- School
- District
- Date of Birth
For Parents/Guardians:
- Phone Number
- Email Address
Display and Consent:
- Parental/Guardian Consent for Display Name: We require the parent’s or guardian’s consent to display the chosen name in various areas, including the leaderboard and other sections such as performance rankings (e.g., fastest math problem solvers).
- Alternative Display Name: If consent is not provided, a separate display name will be used instead. This name will be displayed in place of the real name across all relevant sections.
- Consent for Displaying School Name: Your consent is required to display the school name in performance rankings and other relevant areas.
Non-Personal Information:
When you access our website or app, certain non-personal information may be automatically collected. This includes, but is not limited to, your browser type, operating system, anonymized IP address, referring website, pages visited, and the time spent on each page. This helps us understand how visitors interact with our website and improve its content and user experience.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our services tailored for students.
- To communicate with parents or guardians regarding student activities or updates.
- To ensure the safety and security of our website, app and its users.
- To comply with legal obligations and regulations.
- To generate performance reports at school, district and province levels.
4. How We Protect Your Information
We take appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers and encryption methods where applicable.
5. Information Sharing
We strictly do not sell, trade, or rent personal information to third parties. We may share information with trusted service providers who assist us in operating our website, or serving our users, provided those parties agree to keep this information confidential.
6. Parental Consent
Since our website and app is targeted at students Grade 1 - Grade 5, we require parental consent to collect personal information from children. By providing personal information, parents or guardians consent to the collection and use of this information as described in this Privacy Policy.
7. Access and Correction
Parents or guardians have the right to access and correct any personal information collected about their child. If you wish to review or update your child’s information, please contact us using the contact details provided below.
8. Request Account & Data Deletion
We respect your privacy and provide you with the option to delete your account and associated data upon request. If you wish to permanently delete your account and all related information, please follow these steps:
Request via Email: You can request account deletion by contacting us at contact details provided below with the subject line "Account Deletion Request". Please ensure you use the same email address linked to your account for verification purposes.
Processing Time: Once we receive your request, we will verify and process it within 7 business days. You will receive a confirmation email once your account has been deleted.
Note: Deleting your account is permanent and cannot be undone. All your progress, records, and associated data will be erased.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding personal information, please contact us at:
Mansara
Email: info@mansara.lk
11. Consent
By using our website or app, you consent to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or app.
